Returns & Exchanges
At Rennes, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for all unworn and unwashed items. Our goal is to ensure your experience is as seamless as our designs, providing hassle-free exchanges or full refunds.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Pack Your Items
Carefully place the items in their original packaging, ensuring all designer tags and security seals remain intact and attached.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.
- 4.Drop Off and Track
Hand your package to the designated courier and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.
